Funtrip Adventures

Privacy policy

What we collect, why, and the choices you have, in line with Kenya’s Data Protection Act, 2019.

What we collect

  • When you book: your name, email, phone number, the trip you chose, seats and amount paid.
  • When you message us: your name, optional email and your message.
  • From Paystack: the payment status, channel (M-Pesa or card), and for cards only the card type and last four digits.

We never receive your full card number, CVC or M-Pesa PIN. Those go straight to Paystack.

Why we use it

To confirm your booking, send pickup details, contact you if a trip changes, process refunds and keep the financial records the law requires. We don’t sell your data and we don’t send marketing unless you ask for it.

Who we share it with

Paystack, to process payments, and the transport or venue partner running your trip, who receive only the names they need for the manifest.

How long we keep it

Booking and payment records are kept for seven years for tax purposes. Messages are deleted after one year.

Cookies

We use one essential cookie to keep your session secure and remember the bookings you made on this device. We don’t use advertising or tracking cookies.

Your rights

You can ask to see, correct or delete your personal data, or object to how we use it. Email hello@funtrip.com and we will respond within 7 days. You can also complain to the Office of the Data Protection Commissioner.